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Questions & Answers

Stay calm & don’t panic, every lift is provided with a feature called Automatic Rescue Device which will allow the Lift car to reach to nearest floor.

You should press alarm button & simultaneously use the intercom provided inside the lift and pass on communication to security or admin of the building.

You should never force open the lift car door under any circumstances.

All companies have a service called Preventive Maintenance Module, every month a specific part of the Lift is serviced; this method is also called Modular servicing.

  • Comprehensive Package – This package covers almost 100% of the service cost including the major spares.
  • Semi – Comprehensive Package – This package cover only some parts of the Lift, major spare will not be considered.
  • Non – Comprehensive or Oil & Greasing Package – This package covers only the labour cost of the service and all spares will be charged.

Yes, of course it has to be serviced & maintained only by the manufacturer with their skilled technicians & engineers or it will lead to cost, quality & safety impact in future.

You have to get in touch with respective sales engineer, he/she will help in doing the traffic analysis with necessary input from builder and arrive at right data in terms of number of Lifts/Capacity/Speed  & operation of Lifts.

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